Technical Support

HelpME is a remote IT support service, via the Internet. It is designed to support you in the following situations:

• Software problems
• Installing software or drivers
• Preventative maintenance: disk cleaning, virus scanning, etc.
  
• Backups
• Training

O HelpMe is:

Secure – Private and encrypted connection, initiated only with your authorization. All actions performed by our technicians are visible on the screen for you.
Economical – By avoiding travel, HelpMe is a much more economical solution.
Fast – In just a few minutes you can solve a problem that would take hours or days to resolve with a technician.

Try it now!

HelpMe is a service with no contract and no obligation to stay. The cost of the service is 26 euros per hour, one of the lowest on the market. And you only pay for the time actually used.

To try HelpME, contact us by phone 219435183, 930553007 or by email info@sertec.pt .

Don’t know how to attach a file to an email? Would you like to create a Facebook account? We can help you with those little questions that arise in your day-to-day life.

Internet account no longer working? Can’t print? We can help.

We carry out all types of repairs on IT and electronic equipment: computers, printers, support products…

If the problem requires it, we can come to your home.